Intrepid Sourcing and Services

Find a manufacturer for your product

Make the right production decisions from the start


Materials, order size and target cost all shape how a product can be made. ISS helps you work through those choices, develop samples and manage production across clothing, electronics and plastics.

Discuss Your ProductSee how we work

ISS team reviewing product samples for a client

Our factories

Clothing, electronics and plastics.

4 countries

China, Vietnam, Indonesia and Bangladesh.

NDA first

Signed before you share design files.

Since 2013

Making products for brands.

What we clarify before you commit

You may have an idea, drawings, a sample or a product already in production. Either way, we start by putting the same five answers into one manufacturing brief.

What the product needs to do

Its function, the user and the conditions it must handle.

What is fixed

The materials and specifications that cannot change.

Where alternatives could help

Materials or parts that could improve cost or availability.

Quantity and target cost

The first order, expected repeat orders and the unit cost you are working to.

Sample, quality and delivery

What you will approve, how it will be checked and when you need stock.

Manufacturing briefPrepared with ISS

Function

Fixed specifications

Acceptable alternatives

Quantity and cost

Sample, quality, delivery

Some requirements pull against each other. The brief shows where, so you can decide before money is spent.

NDA signed

What the brief decides

  • The process, tooling and factory that fit the product
  • A quote you can read line by line
  • A sample plan with clear approval points

It also becomes the reference production is checked against.

The decisions to resolve before placing an order

A quote is easier to evaluate when you understand what it includes and what is still undecided.

01Materials and finish

What matters to performance and appearance, and where are alternatives acceptable?

02Quantity and tooling

How does the first order carry development costs, and what changes on repeat orders?

03Sample and quality

What will you approve, and how will production be checked against it?

04Timing and delivery

Which steps depend on specifications, material availability and approvals?

ISS helps bring these decisions into one manufacturing brief, so the product, the quote and the production plan can be considered together.

Samples settle what drawings cannot

A physical sample shows how the product behaves before production is booked. Depending on the product, it resolves:

FitFinishMaterialsAssemblyPerformance

Our team reviews each sample against the brief before it reaches you. What you approve becomes the standard for production.

Project examples1 / 4

White labelWag! key lock box

1

The requirement

A lock box that keeps a home key secure, needed in volume on a schedule set by the company’s rapid growth.

2

The decision

The timeline did not allow a new lock to be developed. We adapted an existing lock design and selected the supplier best suited to mass production.

3

What was tested

Samples proved the concept before production. The branded design and packaging went through mock-ups and revisions.

4

The result

More than 300,000 locks produced. Branding and packaging moved into production in China, so orders shipped straight to a US fulfillment center.

Clothing and textilesOm the Go travel yoga pillow

1

The requirement

A neck pillow that folds out into a travel yoga mat, with a non-slip weave and moisture-wicking material. The founders had the concept but no manufacturing experience.

2

The decision

Make a physical prototype from the client’s design files first, to judge whether offshore production in China could meet the quality and cost required.

3

What was tested

Prototype iterations found design flaws early and showed the craftsmanship involved. In production, on-site checks covered stitching, function and materials.

4

The result

The Asana Pillow went into mass production on a new line in China, as designed, with custom packaging for launch.

ElectronicsSun-Staches LED sunglasses

1

The requirement

Novelty sunglasses with LEDs, produced quickly at an affordable unit price. The brand had rough design files, but the technical specifications were not yet clear.

2

The decision

Build a first version from the design files before fixing the final parts, and choose suppliers willing to start with small quantities.

3

What was tested

Feasibility, design options, quality and cost on the first version. Production was then split into stages, with a quality check on each part.

4

The result

Prototypes were made with mass production in mind, so the product moved into production without restarting development.

Electronics and plasticsKLM countdown night light

1

The requirement

An airplane-shaped night light with a lit window for each night a parent is away, needed quickly, at a reasonable price and in good quality. It required a custom PCB and new plastic parts.

2

The decision

Cost the standard and custom parts separately before committing, and plan lead times across the PCB, plastic, adapter and assembly suppliers.

3

What was worked out

The material for each component, supplier options for every part, and how the suppliers would be sequenced into final assembly.

4

The result

The night light was produced from KLM’s design files, with packaging designed to tell the product’s story.

How we work

You approve the brief and the samples. Production and inspection run against what you approved.

Factory floor where client products are made

01

Understand the product

We sign an NDA, then learn what the product must do and where you are with it.

02

Clarify the requirements

Specifications, acceptable alternatives, quantity, target cost and dates go into the brief for your approval.

03

Assess the production approach

We set out the process, tooling and factory that fit the brief, the tradeoffs involved, and the quote.

04

Develop and review samples

Our team checks each sample against the brief, then sends it for your approval. Revisions are recorded.

05

Manage production and inspection

Production runs against the approved sample, with inspection during production and before shipment.

06

Coordinate delivery and later orders

We arrange shipping and documents, and carry the agreed requirements into the next order.

What carries into your next order

A repeat order starts from what was already agreed, not from a blank page.

Approved specificationsThe final materials, dimensions and finishes.

Sample decisionsWhat was tested, changed and signed off.

Quality expectationsThe standard and checks used in inspection.

Documented changesEvery revision since the first order, on record.

Where production happens, and why

Location follows the product. Each city shows which capabilities sit there. Select a city.

Map of Asia with China, Vietnam, Bangladesh and Indonesia highlighted. Marked cities: Dongguan, Shenzhen, Ho Chi Minh City, Dhaka, Jakarta and Surabaya.

Dongguan

China


Garments, electronics and plastics

Dongguan has long-established garment, electronics and mold-making industries, so one area can serve a product with several parts. We produce garments, electronics and plastics in China. Our Chinese garment factories suit synthetic fibers, including polyester made from recycled plastic bottles. ISS has an office in Dongguan.

Offices in Hong Kong, Hackensack, New Jersey and Dongguan, China. City positions on the map are approximate.

Questions before choosing a manufacturer

What buyers ask us before a first order.

How do I find the right manufacturer for my product?

Start with the decisions in the brief: what the product must do, which specifications are fixed, the quantity and target cost, and the quality and delivery requirements. A suitable manufacturer can explain how it would make the product against those answers, and where the tradeoffs are.

What will it cost to manufacture my product?

Materials, complexity, tooling and order quantity all affect the price. A useful comparison separates one-time development costs from unit costs and makes clear what is included. We review those requirements before preparing a quote.

When comparing quotes, check each one for: one-time development costs, tooling costs, the unit price, the order quantity it assumes, and what it includes, such as samples, inspection, packaging and shipping.

Where is my product made?

Clothing, electronics and plastics are made in our factories in China, Vietnam, Indonesia and Bangladesh. We recommend the location based on your product, materials, quantity and timeline.

What is your minimum order?

It depends on the product and on the material supplier. We confirm the minimum for your product before you commit.

How do you protect my design?

We sign an NDA before you share design files. For production in China, an NNN agreement adds protection against use and circumvention.

Can you work on a product already in production?

Yes. We can review a current production line or take over an existing product. Where we suggest a change of process or factory, we explain the reason and the tradeoff.

Finished client orders packed and ready to ship

Where are you with your product?

Tell us what you are developing, the quantity you have in mind and your target launch date. You can begin with a description of the project. We sign an NDA before you share design files.